Express Auto Transport 
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| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 | | Phone Number: | (800)405-0914 | | Secondary Phone Number: | (513)881-1900 | | Web Site: | http://www.expressautotransport.com/ | | Email Address: | service@expressautotransport.com | | Time On Site: | 5 Year(s), 9 Month(s). Since 3/27/2003 4:52:00 PM | | MC Number: | MC-459071
 View government license and insurance information. | | Company Type: | Broker/Carrier |
MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
427 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Express Auto Transport reports that they have an average of 11000 customers per year. Currently, this site has 412 reviews posted by individual customers for the past 365 days. So approximately 3.75% of Express Auto Transport customers have posted a review.
This means that 96.25% percent of their customer’s opinions are not represented on this site. |
| Good Shipping | | We have used Express Auto Transport a number of times and we are always happy with the service we receive. They are always on time with picking up our vehicles and they always arrive in the shgape we sent them out in. [ View ] |
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| shipping | | Although I thought the price was a bit high. But in this life it seems you get what you pay for. Other shippers has quoted less price but I waited two weeks and it was never picked up. When I called tommi she assured me that the car could be dilivere... [ More ] |
|  | | Richard Wolens | | 12/4/2008 9:15:00 AM |
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| Car Transport | | The service was excellent, the people were a delight to deal with. My first contact with Express Auto Transport was with Tommi she was polite and very helpful she gave suggestions that I felt were right on the money. Tony was very helpful also. I kno... [ More ] |
| | | Weedop Excavation | | 12/4/2008 12:45:00 AM |
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| Transporting Vehicle | |
Service was outstanding, from the moment that I talked with Tommi and got my estimate to the vehicle delivery. The quote was the best from other transport services, the email communications were great. My vehicle pick-up and delivery went smoothly.... [ More ] |
| | | Bill | | 12/3/2008 10:25:00 AM |
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| My experience with this carrier | | I was impressed from the beginning. I was told when a truck was assined to pick up my vehicle date it would be picked up and date it would be delivered to me. The updates came by email and telephone calls. The location where vehicle was picked up wa... [ More ] |
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| Excellent Service! | | I contacted expressauto back in August of this year. Each and every conversation I had was pleasant and the drivers were very polite and knowledgeable.
I scheduled for my truck to be picked up the day before I left for the airport but they had an ea... [ More ] |
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| Cathryn @ Express is the BEST | | My experience with Express Auto Transport was OUTSTANDING AGAIN. I had never tried to ship trucks across the country and from the first phone call to Cathryn at Express Auto Transport I just knew I had found the right transportation company. I was ... [ More ] |
| | | Randy | | 12/2/2008 2:24:00 PM |
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| Truck Delivery | | Execellent job Truck was picked up and delivered faster then quoted. The price was over two hundred dollars cheaper than the next company. Staff answered all questions in a timley fashaion. Would use this transportation company again! Great job Thank... [ More ] |
| | | GARY | | 12/2/2008 12:27:00 PM |
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| Express Auto Tansport | | Express Auto Transport and specifically Melissa Moore did an excellent job, thanks. My jeep was picked up on time and delivered online. I did not find any damage to the jeep at the time of arrival and I would use the same auto transport company in t... [ More ] |
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| Excellent Transportation from WI to CA | | I chose Express Auto Transport to transport a BMW 850CSi from Wisconsin to California. Originally I was told that the car would be picked up within 1-7 days from the time the order was placed. It actually ended up being 10 days. But it was not a big ... [ More ] |
| | | Tom P | | 12/1/2008 5:06:00 PM |
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| NEVER PICKED UP | | My truck was to be picked up within 2 weeks after making the arrangements. Then dropped of 10 days later.Now this is not your average pickup truck, it was lifted w wheels and tires but I was assured that would not be a problem as long as it was less ... [ More ] |
|  | | Brad R | | 12/1/2008 4:27:00 PM |
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| GREAT SERVICE | | HAVE USED EXPRESS AUTO TRANSPORT EXCLUSIVELY FOR THE LAST 6 MONTHS AND THERE SERVICE HAS BEEN GREAT.CATHRYN HAS ALWAYS BEE STRAIGHT FORWARD ON HOW LONG A VEHICLE WILL TAKE TO BE DELIVERED.NOT JUST GIVING YOU THE ANSWER YOU WANT TO HEAR TO GET YOUR BU... [ More ] |
| | | BOBBY LAYMAN | | 12/1/2008 12:22:00 PM |
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| Great Service and Communication | | I have used Express Auto Transport several times to bring company cars from Tuscaloosa, AL to Clarkston, MI. They are great at communication via phone and e-mail. The service and pricing are the best! This order was to bring up a Toyota Camry. I... [ More ] |
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| Review | | It was my first time transporting a vehicle and these folks made it so easy and comfortable to do this. They stayed in contact with me every step of the way by email AND phone to make sure I was in the loop from the time the truck was scheduled, pic... [ More ] |
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| Traansport of Vehicle | | The service was excellent. The staff at Express Auto Transport were very helpful.The transport company was very professioanl and worked with us to deliver the car to us at the airport.
The whole experience was very good and would use the service aga... [ More ] |
| | | Lori O'Connor | | 11/30/2008 5:30:00 PM |
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| excellent job | | Everything was excellent the truckers made contact as soon as they got to the primary destination. i also was called as soon as the truckers got on the road and kept contact with them until they completed the delivery.i will definitely use this compa... [ More ] |
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| excellent | | Ii first bought my 66 impala when I was in Afghanistan. There was trouble receiving the car because the person i bought it from was very dishonest. Express Auto Transport worked tirelessly with me. Finally Express Auto Transporters received my car an... [ More ] |
| | | J. DeYoung | | 11/29/2008 4:38:00 PM |
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| Transport experience | | Representative was a pleasure to deal with, made pickup arrangements easy and provided updates by email. The vehicle pickup was seamless. Transport driver called before delivery, with a drop off time, and delivered at the stated time pratically on ... [ More ] |
| | | RICHARD JONES | | 11/28/2008 5:59:00 PM |
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| stolen 1997 Eldorado Cadillac | | Bought a car on ebay in early October. Used Express Auto to transport vehicle. They subcontracted the job to a company named Speedy Turtle, Inc. without my knowledge or consent. Now my car is missing. Express Auto does not return phone calls or e... [ More ] | | First, Mr. Bosmas vehicle was subcontracted to Speedy Turtle, Inc, however, Mr. Bosma did receive terms and conditions that stated, Express Auto may, in its sole discretion, subcontract its obligations hereunder. In such event, subcontractor shall b... [ More ] |
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| Transport of car | | I was very pleased with my entire experience. From the quote, confirmation of order, to delivery, everyone was personable and professional. Cound not have had a better experience. [ View ] |
| | | Tom | | 11/28/2008 12:47:00 PM |
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| Review | | I used Express Auto Transport for transporting my grandsons truck home. This was a military move. Tommi with Express was excellent in helping me get the truck picked up before he was sent overseas. She was personally envolved in all phases of inform... [ More ] |
| | | Delores Moore | | 11/27/2008 7:54:00 PM |
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| 73 PLYMOUTH DUSTER | | i have never used a transport company before, first time for me and i thought it went real good
the first guy i talked to was real helpful real nice on the phone when he took the order
mike was my contact person he would call me and keep me up... [ More ] |
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| Camaro Transport | | I got a transport quote on a linke from ebay, when I bought a car from ebay. I thought the price was very reasonable compared to my cost to go get the car,even though it would have been cheaper for me to get the car. I was contacted by customer servi... [ More ] |
| | | John R. Holler | | 11/26/2008 6:42:00 PM |
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| experiences with express Auto transport | | I have now used express auto transport twice to move mortorcycles to mass. from Florida and from Colorado and am about to have them pick up two in California. I have alyways had plesent dealings with Melissa Moore, who is there Trans portation specia... [ More ] |
| | | Kevin Dooley | | 11/25/2008 8:50:00 PM |
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| 1996 Chevy Silverado | | Express Auto shippers is EXCELLENT. They eased my worries from start to finish. Lynnette Miller answered all my questions and contacted me frequently. She was an amazing customer service representative and I couldn't ask for a nicer, more help... [ More ] |
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| Awesome Service | | Only great things to say about their service. They make it so easy. Such reasonable prices and fast service. The person I spoke with explained every aspect of the transport and even took the time to make follow-up calls. Would highly recommend. [ View ] |
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| 72 nova | | the car was pick up on time and drop off right on time too ! exc. company did right as they said they would and i would highly recommend them to anyone !!! thanks again!!!!! [ View ] |
| | | Brian | | 11/20/2008 6:59:00 PM |
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| thank you | | This was my second time using Express Auto Transport and I will continue. It is SO easyt o work with you and I thank you for making it easy!
Lynette was wonderful and the staff made it easy to make changes. Express Auto transport is a wonderful co... [ More ] |
| | | john walsh | | 11/17/2008 11:50:00 AM |
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| Express Auto Transport | | They did a good job. Picked up and delivered on time. Delivery was to a really out of the way location in rural Montana, which was no problem. Driver was courteous, competent, and capable. Their price quote was the lowest i got. [ View ] |
| | | K von Nieda | | 11/17/2008 10:43:00 AM |
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| Vehicle transport | | This is the second time that I have used Express Auto Transport. I was a very smooth transaction both times. I set up with transport with Carol, then my representative was Mike Whiting, both were very helpful. The price of $475 to transport the ve... [ More ] |
| | | Tonya Evans | | 11/16/2008 12:43:00 PM |
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| 99 Mustang | | The delivery was very good. the car arrived in good condition. Ths only problem I had was the communication. The driver did not contact the person where the car was to be picked up in thte time specified. He then contacted me for deliver about 1 hour... [ More ] |
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| car delivery | | I appreciated the contact information as iI always knew what was happening. Tommy called too make sure I knew when the pick up would happen and when I could expect delivery. The delivery was a little late because the driver encountered snow and decid... [ More ] |
| | | rick roberts | | 11/14/2008 8:42:00 PM |
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| Great job Team work | | Tommi from the Ohio office was so nice and professional, even if your rates were much higher I would have used your service after talking to her. She had it together and walk me right thru the process. She took the time needed to insure that everythi... [ More ] |
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| excellent | | customer service representative, mike w. was great. driver was great. pick up and delivery were on time. great sevice. I will defininately use express auto transport in the future.
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| | | hassan | | 11/14/2008 1:22:00 AM |
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| Delivery of 1973 GTO. | | I was very pleased with the transportation of my 1973 Pontiac GTO. From start to finish, the customer service was excellent and the price was very reasonable. Lynnette Miller was very helpful in making sure that my car was picked-up and in-transit in... [ More ] |
| | | David M. | | 11/13/2008 10:59:00 PM |
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| Everything was Perfect | | The car was picked up when expected and deliveried on time also. Cathryn kept me updated on everything and also followed up after the car was deliveried. Easy to deal with her and she answer all my questions. Would use them again in the future. [ View ] |
| | | J Perea | | 11/13/2008 11:43:00 AM |
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| 80901698 | | Used Express Auto twice in the last 4 years and would recommend to friends or use again if the need arose. All personnel were pleasant to deal with.
Thanks!
T Bell [ View ] |
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| Lynette / Cathryn | | I choose Express auto transport on my own, from the E-Bay list. I started with Cathryn and did most of my dealings with Lynette.
I was really impressed by the way Lynette kept me posted on the transport and always returned my calls. These days tha... [ More ] |
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| Driver | | The overall experience was excellent. I would like to add that the driver was excellent and made a difficult situation better as I got called out of town at the last minute. He deilvered an undrviable car to us without any help.
THANK YOU [ View ] |
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| Great Service! | | Express Auto Transport did a great job. We have used them before and will continue to use them again. They kept me in the loop the entire time and there was never a second I had to guess where my vehicle was. It was picked up and delivered on time... [ More ] |
| | | L. Fonseca | | 11/12/2008 3:30:00 PM |
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| EXpress Aito Transport - GREAT JOB | | The service was very professional and efficient. The driver is a very proud ambassador of your good image.
The driver came on time and answered my wife questions and offerred valuable suggestion on shipping vehicles.
He was very rspectfull and fri... [ More ] |
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| GREAT SERVICE!!!!!!!!! | | MELISSA MOORE WAS EXTREMLEY HELPFUL AND EFFICIENT. I WISH I HAD SOMEONE LIKE HER WORKING FOR ME BECAUSE EVERYTHING WOULD BE ALOT SMOOTHER AROUND HERE. THANKS AGIAN FOR SUPERIOR SERVICE AND WOULD USE THEM AGAIN IN A HEARTBEAT. [ View ] |
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| Evaluation | | Express Auto Transport is excellent at communicating with you during the waiting process, etc. Will definitely use again. Driver picked up and delivered the car in excellent condition, communicating with me along the way as necessary. [ View ] |
| | | Della | | 11/11/2008 2:56:00 PM |
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| Transport of Polaris Ranger | | Everything worked just as contracted to do. Fast, efficient, courteous. If I have a need, I will certainly use again. Contact was kept at every step of the way. The delivering driver was also knowledgable and courteous. I was a little nervous ab... [ More ] |
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| cross country transport | | I highly recommend Express Auto Transport. They delivered as promised. From my initial phone call, every step was laid out. The driver arrived within 24 hours of my first contact, delivered the vehicle in the expected time frame and notified me upon ... [ More ] |
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| These people are a joke!!! | | This company is a SCAM!!! I needed a car transport to bring my car from Reno, NV, to Albuquerque, NM, I was contacted by these people, and wanted to get the process in motion, so I hired tehm to bring my car. They said they needed the money upfront, ... [ More ] | | We are not sure where to begin. We are clearly not a scam and refuse to be held responsible for Mr. Sanz choosing not to read the terms and conditions prior to placing his order. We do require all of our clients to give a deposit. The reason for thi... [ More ] |
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| Delivery of our classic volkswagen beetle | | From the time we entered in to the contract to have the car picked up and delivered to us we were very satisfied with the service. We were informed every step of the way as promised and knew when to expect delivery of the car.
We would recommend... [ More ] |
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| CT-FL transport | | Excellent experience, from helpful initial contact through efficient scheduling and on-time pick up by an experienced driver to on-time delivery at a hard-to-find Florida destination. Definitely plan to use again. [ View ] |
| | | Jim, Florida | | 11/7/2008 8:20:00 PM |
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| I'm impressed | | While perhaps not ideal for everybody, I was delighted when my car showed up earlier than expected. Also, the driver was very helpful and assisted with loading the non-running car onto my trailer. With a very affordable rate and prompt delivery, I re... [ More ] |
| | | Jimmy | | 11/7/2008 6:09:00 PM |
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| Seattle wa to Jonesboro Ar. car transport | | It would be nice if you were given a couple days notice that the driver would be picking up the car. When you are several states away it is next to impossible to get someone to go over and release the car on a hours notice. no biggie just work on thi... [ More ] |
| | | LeRoy | | 11/7/2008 4:45:00 PM |
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